Shipping policy

Delivery costs are as follows:

Belgium

<€349 = €30
≥€350 = free

Netherlands and France

<€800 = parcel shipment < 30kg: €35
<€800 = parcel shipment ≥ 30kg: quote upon request
€800 – €2,999 = EUR-pallet shipment (120x80cm): €150
€800 – €2,999 = pallet shipment: quote upon request
≥€3,000 = EUR-pallet shipment (120x80cm): free
≥€3,000 = pallet shipment: quote upon request

Germany and Spain

<€800 = parcel shipment < 30kg: €40
<€800 = parcel shipment ≥ 30kg: quote upon request
€800 – €2,999 = EUR-pallet shipment (120x80cm): €190
€800 – €2,999 = pallet shipment: quote upon request
≥€3,000 = EUR-pallet shipment (120x80cm): free
≥€3,000 = pallet shipment: quote upon request

For a custom quote, you can always reach us via chat, by phone (+32 476 21 84 31), or by email (welkom@design-master.be).

 

Stock

We synchronize the stock levels in our shop with those of our suppliers on a weekly basis. If a delivery time of less than 15 working days is indicated, it means that the product is in stock—either with us or with our supplier.

Delivery time

If a product is in stock—either with us or with our supplier—we can deliver it within a few days. During busier periods for our suppliers, processing times may occasionally be longer than usual; please accept our apologies for any inconvenience this may cause. If a product is not in stock—neither at Design Master nor with the supplier—the delivery time is 4–8 weeks.

Delivery

Small packages are shipped via a parcel delivery service. Larger pieces of furniture are delivered by our own delivery team. We will agree on a specific delivery day and provide an estimated time window. Upon departure, the driver will share their Waze route with you, so you know exactly when to expect us.